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Services & Support  Warranty
Warranty:ServicesSupport/Warranty
 
  Limited Warranty
 

Toshiba's limited warranty covers defects in material or workmanship in NEW products only. Only consumers purchasing products from Authorized Distributors may obtain limited warranty coverage.

Toshiba Hard Disk Drives installed in and purchased as part of another device such as but not limited to Laptops, MP3 players or Non-Toshiba branded external housings are warranted by the device manufacturer and no limited warranty is provided by Toshiba. Please contact the place of purchase or product manufacturer directly for warranty service.

  • Toshiba 2.5-inch Hard Disk Drive ("HDD") products purchased in the United States and Canada from Toshiba authorized distributors carry a 3-year limited warranty.
  • Toshiba 1.8-inch Hard Disk Drive ("HDD") products purchased in the United States and Canada from Toshiba authorized distributors carry a 1-year limited warranty.
  • Toshiba's USB 2.0 Portable External Hard Drive carry a one year limited or three year limited warranty, depending on model*.
 
For warranty service, please contact the Toshiba SDD Repair Center.
* 1-year warranty: models HDDR100E01X, HDDR120E02X, HDDR160E02X, HDDR200E02X, HDDR250E02X  (Click here for additional information).
3-year warranty: all other models (
Click here for additional information).