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Services & Support  Hard Drive Repair Center
Hard Drive Repair Center:ServicesSupport/HardDriveRepairCenter
 
  Hard Drive Repair Center
 

Toshiba is committed to providing customers with reliable, high quality products. Should a failure occur, Toshiba's Repair Center will make equipment fully operational again with a minimum of delay and expense. Toshiba offers complete repair and refurbishment services at their repair facility.

Toshiba's limited warranty covers defects in material or workmanship in NEW products only. Only consumers purchasing products from Authorized Distributors may obtain limited warranty coverage.

Toshiba Hard Disk Drives installed in and purchased as part of another device such as but not limited to Laptops, MP3 players or Non-Toshiba branded external housings are warranted by the device manufacturer and NO limited warranty is provided by Toshiba. Please contact the place of purchase or product manufacturer directly for warranty service.

   
 
Toshiba's service operation has state of the art test equipment, a modern test facility, spare parts and a highly professional staff of technicians and service administrators dedicated to repair and the refurbishment of Toshiba Storage Device Division products.

Toshiba's service operation handles both warranty and non-warranty repairs.

 

IMPORTANT NOTE: A Return Authorization number (RMA) is required to return defective product.

A Return Authorization number (RMA) must be obtained prior to returning any product to the Repair Center. 

The Toshiba's Repair Center website can provide you with information on your Hard Disk Drive's warranty status and also supply you with the form needed to obtain an RMA# via e-mail or fax.

You  may obtain a Return Authorization number (RMA) by calling, faxing or e-mailing the Repair Center (see info below).

The address for the Storage Device Division Repair Center is:

 

TOSHIBA STORAGE DEVICE DIVISION (SDD) REPAIR CENTER (P.C.S.)
47951 Westinghouse Drive
Fremont, California 94539
Voice: (510) 651-6798
Fax: (510) 623-9893
Email: sdd_repair@pcs-sj.com
Hours: M-F 8:00 AM - 5:00 PM (PST).

   

Visit Toshiba's Repair Center Website to....