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Services & Support  Fujitsu Drives
Fujitsu Drives:ServicesSupport/FujitsuDrives
Fujitsu Drives

As of October 1, 2009 Toshiba is now handling Fujitsu Branded Drive support. At Toshiba, customer satisfaction is our number one priority and we are committed to supporting all of our clients and customers quickly and thoroughly. We offer a range of support and services to suit your needs. This support section is for Fujitsu branded drives. Support information for Toshiba branded drives can be found here.

 
Warranty Information
Find out the details about your product's warranty and information on how to extend your warranty.
Limited Warranty Summary | Limited Warranty Guide
Replacement Program
The Replacement Program ensures that in the unlikely event of a product defect, Toshiba will replace that product within two business days. Certain restrictions apply.
Product Returns

If you own a storage product and are in need of an RMA, please submit your request utilizing the online RMA login. Optionally, an RMA can be requested by calling our Return Material Authorization (RMA) center at 1-877-689-4899. Available Monday-Friday (excluding holidays) 6 a.m. to 4 p.m. PST

Please read the Warranty Repair/Return Procedure for detailed information prior to submitting an online RMA.

Get RMA

Check Warranty

Technical Support
1-510-651-6798, available Monday-Friday (excluding holidays) 6 a.m. to 5 p.m. PST
 
Technical Data
Manuals, datasheets and jumpers
Software Utilities
Programs for formatting, erasing, diagnosing and more
Storage Capacity
Binary v. decimal standards of measuring capacity
How to Read Models

Your model number and what it means