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Toshiba America Information Systems, Inc.- Storage Device Division
Address:
9740 Irvine Blvd
Irvine, California  92616
Phone: (949)583-3000 (Monday - Friday, 7:00 a.m. to 5 p.m. Pacific Standard Time)
Hard Drives Sales
TAIS Storage Device Division markets its high quality peripherals to original equipment manufacturers (OEMs), value-added resellers (VARs), value-added dealers (VADs), systems integrators and distributors in the United States.
Customer Support: (949) 583-3000
Western U.S. Sales Office
2883 Bayview Drive
Fremont, CA 94538
Hard Drives Developer Information
Developers interested in discussing product applications with us please visit our Developers Page or use the following contact information:
Phone: (949) 462-7502
Fax: (949) 581-1170
Email: sdd.developer@tais.toshiba.com
Toshiba Storage Device Division (SDD) Technical Support
Toshiba and Fujitsu Branded Toshiba hard drives and Toshiba HD DVD, CD and DVD optical drives.
Monday - Friday, 6 a.m. - 5 p.m. Pacific Standard Time
Phone: (510) 651-6798
Fax: (510) 623-9893
Check the Toshiba SDD Technical Support Page for additional contact information.
Toshiba Storage Device Division (SDD) Repair Center - Hard Disk Drives only
Please do not send defective product to the above address. Please contact the Repair Center to obtain a Return Authorization number and the correct shipping address.
You can also check your HDD drive's warranty at the Repair Center Website.
Phone: (510) 651-6798
Fax: (510) 623-9893
Email: sdd_repair@pcs-sj.com
Toshiba Storage Device Division (SDD) Repair Center - HD DVD Drives only
Please do not send defective product to the above address. Please contact the Repair Center to obtain a Return Authorization number and the correct shipping address.
Phone: (510) 651-6798
Fax: (510) 623-9893
Email: sdd_repair@pcs-sj.com
Fujitsu Branded Toshiba Repair Center - Hard Drives only
Please do not send defective product to the above address. Please contact the Repair Center to obtain a Return Authorization number and the correct shipping address or to check your drives warranty https://www2.fcpa.fujitsu.com/myapps/admin/jsp/webrma/index.jsp.
Phone: 1-877-689-4899
Toshiba Samsung Storage Technology (TSST) Repair Center - CD/DVD Optical Drives only
Please do not send defective product to the above address. Please contact the Repair Center to obtain a Return Authorization number and the correct shipping address.

Phone: (817) 230-5210
Fax: (817) 230-5215
Email: tsst.rma@intelisol.com

Other Toshiba Contacts
Toshiba Direct
Notebook and Desktop Computers and Servers. (This includes all questions relating to CD, DVD and HDD drives found inside of Toshiba computers or sold on the website.)
Web: http://www.toshibadirect.com
Phone: 1-800-457-7777
Consumer Products Division
DVD Players, Televisions, Digital Video Recorders, VCR and Home Theater
Web: http://www.tacp.toshiba.com
Email: Customer_Support@tacp.com
Phone: 1-800-631-3811
Toshiba Europe: http://www.toshiba-teg.com/
Toshiba Canada: http://www.toshiba.ca/
Toshiba Japan: http://www.toshiba.co.jp/
 
Comments and questions about Toshiba SDD's website should be directed to: sddwebmaster1@tais.toshiba.com